Process Automation

Does your business have repetitive routine tasks that are unnecessarily consuming labour?

Over time, the routine of a task can become it's own purpose. Processes can sometimes grow to be extremely time consuming affairs. In fact, in our experience, it is often these disparate attempts to manage and maintain workflows and business tasks that lead to unseen costs, but with out them the business may not even function.

We communicate with your employees or users. And through this consultation we can identify the areas where custom software processes can liberate your staff from time consuming routines.

With our experience, combined with the contextual knowledge we gain through analysis, we develop automated systems which not only capture the business rules and logic that power your company, but do so in a unified way. This allows staff expertise to be processed, documented and shared among all employees.

Add this to our prototype method of programming and following an agile development approach you are ensured that scope creep and meandering is kept to a very minimum if at all.

Why should you automate processes?

1. Streamline communication

   Emails, notes and comments in the tea room are impossible to organise around a certain process in your business. When automated all communications are attached to the process and are visible via a central dashboard. The work just flows as there are no email addresses required.

2. Enforce Accountability

   When you automate a task, you create an owner for each step in the process. Initial requests, sign offs, rejections etc. are all tied to the person responsible for that step in the process. Tracking each step in the process allows for granular accountability where you can assess who gets their job completed quickly and who may require assistance.

3. Reduce costs due to errors and inefficiencies

   With an automated process, repetitive tasks are sped up and get completed sooner minimising late payments, slow sales approvals and task endorsements. Your automated process reduces errors leaving staff to concentrate on their real job.

4. Analyse KPI’s

   Once you have automated all your processes and the user base are all on board – the system that you have just built is collecting a huge amount of data about your business. You are now in a position to count all aspects of the process. How many? How long? Which is the longest step. Where are the holdups? We can identify bottlenecks and put measures in place to streamline them.